Privacy Policy

Introduction

Kovach Eye Institute, Ltd. (“Company” or “we”) respects the privacy of our clients, providers, and end-users (collectively, “you”) and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.kovacheye.com, including the OD Portal (collectively, our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect on this Website.
It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

• Information We Collect About You
• How We Collect Information
• Third-Party Use of Cookies
• How We Use Your Information
• Disclosure of Your Information
• Choices About How We Use and Disclose Your Information
• Accessing and Correcting Your Information
• Your State Privacy Rights
• Data Security
• Changes to Our Privacy Policy
• Children
• Third Party Sites
• Contact Information

Information We Collect About You

We collect several types of information from and about users of our Website, including information:
By which you may be personally identified, such as

• Name;
• Email address;
• Telephone number;
• Treatment interests;
• or any other information or identifier by which you may be contacted online or offline (“personal information”);
  • That is about you but individually does not identify you; and/or
  • About your internet connection, the equipment you use to access our Website, and usage details.

For purposes of this privacy policy, Personal Information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information that does not identify and cannot reasonably be linked to an individual or a household.

How We Collect Information

Any information you enter will be used by us as described in this section of the policy. We collect personal information:

• Directly from you when you provide it to us.
• From your device, if your device permits, including information about the device used to access or use the online services, including the hardware model, operating system and version, unique device identifiers, and network information.
• Online tracking information, such as through the use of tracking technologies, including cookies, pixel tags, local stored objects, and web beacons to collect information about you when you interact with our online services.
• From third parties, for example, providers and our business partners.
• We may allow others to provide analytics services on our behalf using these technologies to collect information about your use of the online services and other websites. We also place cookies of third parties, such as Google or Facebook, in the online services that track your interactions with that third party’s website, content, advertisements, website links, and/or other online services.

We use electronic records from the Website to compile statistics about how, collectively, our visitors interact with our website. By, you are consenting to our use of it in accordance with this policy.

Information You Provide to Us
The information we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting further services. We may also ask you for information when you report a problem with our Website.

Mobile Numbers and Text Messaging

The user agrees any mobile phone number(s) provided by them to Kovach Eye Institute, Ltd. shall be unique to that user. The user agrees mobile number(s) provided are not shared with, or common to, other users. If a user changes their mobile phone number(s), it is the user’s responsibility to contact us to update their mobile phone number in a timely manner.

• Message/data rates may apply per phone plan.
• Message frequency varies.
• Some carriers may not be supported.

Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). Cookies are small text files that websites store on your computer’s hard drive. When they are supplied from our site, they contain information you have given us and are intended to be a convenience to you. They eliminate the need to enter your name and e-mail address in certain forms on our site. They may also record how often you visit our Website, or what pages you looked at, so that we may distinguish how many unique visitors we have, how often we are visited, and how many pages are viewed by each visitor. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies

Some content or applications on the Website are served by third parties, including application providers. These third parties may use cookies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• For internal purposes such as improving our products and services, and sending you e-mail (at your request only) about topics you have specified.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about our own goods and services that may be of interest to you. When you request information from us, the information you provide may be shared with third parties so that they may fulfill your request. If you do not want us to use your information in the ways described above, please contact us at the information below. For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:

• To health care providers.
• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Unless otherwise required by law or if pertinent to a judicial or governmental investigation, personally identifiable information is not shared with other organizations or persons. Should we ever need to make an exception, we will say so at the point where you are giving the information.
Information submitted or provided to us by a website user or any person or entity regarding us or our products or services, including but not limited to ideas for new products or services or modifications to existing products or services, shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose and distribute such information to others without limitation or attribution.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own products or services, you can opt out by sending us an email stating your request to the contact information below. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or click the UNSUBSCRIBE link at the bottom of the email. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Residents of certain states, such as may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information

You may also send us an email at the information below to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.
These states may provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
• Data portability.
• Opt-out of personal data processing for:
  • targeted advertising;
  • sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects.
• Either limit (opt-out of) or require consent to process sensitive personal data.
• The exact scope of these rights may vary by state. To understand if you have any of these rights, and to exercise any of these rights please contact us at the information below.

Data Security

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Children

You must be at least 18 years old to use this site. Our policy is that we do not knowingly collect, use or disclose personally identifiable information about visitors under 18 years of age. If you are under 18, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at the information below.
Residents of certain states under 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

Third Party Sites

You have the opportunity to access other sites from this Website, by clicking on either a text link or an advertisement. Please be aware that when you leave this site, you will enter sites outside the control of Kovach Eye, and the privacy policies of those sites are likely to differ from ours. We suggest contacting these sites for relevant information about their data collection policies.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Kovach Eye Institute, Ltd.
152 N Addison Ave
Elmhurst, Illinois 60126, US
(630) 833-9621
Privacy@kovacheye.com